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Cloud Service Process Pack Management Pack

How To Figure out the Service Manager Dependencies

While testing out the Cloud Service process pack, I encountered a dependency issue during the installation of the pack on my Service Manager 2012 server, with a nice message telling me that the VMM Discovery Management Pack in Service Manager was missing.

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The fix for this is pretty simple, load the missing Management pack!

But, that’s easier said than done, as this pack appears to have a lot of dependencies (14 on my count), and these must be installed in a specific order. We also need to go to SCOM or Pinpoint to grab a few of these also!

The Source for these Management Packs is also interesting

**Source** **Folder** **Location**
SM 2012 C:Program FilesMicrosoft System Center 2012Service ManagerOperations Manager 2012 Management Packs Service Manager
OM 2012 Microsoft Pinpoint or Operations Manager Management Pack Down Load Tool Operations Manager
VMM 2012 C:Program FilesMicrosoft System Center 2012Virtual Machine Manager Virtual Machine Manager

I hope this helps cut some time from the installation

PS – Thanks to @hvredevoort for the direction

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Therefore, before you can complete the installation the following table will help you get the correct Management Packs and sequence for installation for Service Manager. And Yes, these are the same management packs you install into Operations Manager!

**MP Name** **File Name** **Source** **Ver**
Data Warehouse Library Microsoft.SystemCenter.DataWarehouse.Library.mp SM 2012 6.0.5000.0
Windows Internet Information Services Library Microsoft.Windows.InternetInformationServices.CommonLibrary.mp OM 2012 6.0.5000.0
Microsoft Generic Report Library Microsoft.SystemCenter.DataWarehouse.Report.Library.mp SM 2012 6.0.5000.0
Windows Server Internet Information Services 2003 Microsoft.Windows.InternetInformationServices.2003.mp OM 2012 6.0.5000.0
Windows Server Operating System Library Microsoft.Windows.Server.Library.mp OM 2012 6.0.6958.0
Windows Server 2008 Operating System (Discovery) Microsoft.Windows.Server.2008.Discovery.mp OM 2012 6.0.6958.0
Windows Server 2008 Internet Information Services 7 Microsoft.Windows.InternetInformationServices.2008.mp OM 2012 6.0.6539.0
SQL Server Core Library Microsoft.SQLServer.Library.mp OM 2012 6.0.5000.0
System Virtualisation Library System.Virtualization.Library.mp SM 2012 6.0.5000.0
Virtual Machine Manager Library Microsoft.SystemCenter.VirtualMachineManager.Library.mp VMM 2012 3.0.6005.0
System Center Virtual Machine Manager 2008 R2 PRO Library Microsoft.SystemCenter.VirtualMachineManager.PRO.2008.Library.mp VMM 2012 3.0.6005.0
Virtual Machine Manager PRO Library Microsoft.SystemCenter.VirtualMachineManager.PRO.Library.mp VMM 2012 3.0.6005.0
Virtual Machine Manager PRO V2 Library Microsoft.SystemCenter.VirtualMachineManager.PRO.V2.Library.mp VMM 2012 3.0.6005.0
**System Center 2012 Virtual Machine Manager Discovery** Microsoft.SystemCenter.VirtualMachineManager.2012.Discovery.mp VMM 2012 3.0.6005.0

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